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GLOBAL FORUM ON BEST PRACTICES IN ONE-STOP SERVICE: "HARNESSING THE POWER OF COLLABORATIVE INNOVATION IN ONE-STOP SERVICE" (AUG 22, THUR)
“利用合作及创新强化一站式服务”讲座会 [ 15-08-2013 ]

Please be informed that Malaysia Productivity Corporation (MPC) will be organizing a Global Forum with the theme on ‘Harnessing the Power of Collaborative Innovation in One-Stop Service’.

 

The details of the event are as follows:

 

Date

:

August 22, 2013 (Thursday)

Time

:

8.00am - 3.50pm

Venue

:

Dorsett Grand Subang, Selangor, MALAYSIA

 

 

   The aim of the conference is to bring together government and business leaders from public and private sectors to discuss and share some valuable insights on One Stop Service (OSS) concept, models and its implementation which have been successful in some developed nations.

 

The Global Forum will feature international best practices in:

 

  • Understanding the service needs and expectations of citizens and business clients
  • Building successful one-stop service centre based on international best practices
  • Measuring and benchmarking client satisfaction
  • Building communities of practice among one-stop centre
  • Understanding the future trends in government service delivery

 

 

For further information or registration, please contact as follows or visit our website: http://jaccci.org.my/

 

 

MALAYSIA PRODUCTIVITY CORPORATION (MPC)

 

Tel: 603 - 7955 7266

Fax: 603 - 7957 8068

Email: marketing@mpc.gov.my / globalforum@mpc.gov.my

 

 

Download : Brochure

 

 

Thanks and regards,

Web Portal Management Team